It’s not a click-bait headline because the dog will be along in a minute, but in this piece, I want to look at the importance of building your local reputation, with or without four-legged help. Or as an expensive marketing… Read full article
If you lead frontline care staff, the way you do it will have a huge impact on staff retention. Discover your own Leadership Characteristics for free now.
As some readers may know, I have spent many years studying overseas social care markets for new-to-the-UK approaches to the recruitment and retention of frontline care staff. This post concerns a novel and highly effective US intervention to address the… Read full article
Neil Eastwood gives his perspective on how to address issues of staff turnover, drawing on examples from US care settings. This article first appeared in Care Management Matters December 2014 ‘I’m leaving’ It’s a phrase that’s not easy to be… Read full article